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Terms and services

Introduction

The domain name www.suzif.com is a site operated by Suzif Food Private Limited, A company located at [18A, 3rd main Road, KR Gardens, Murgeshpalya, Bangalore-560017].

Services

Suzif is an online retailer of bakery, food goods and party items offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, www.Suzif.com shall ship the product to you and be entitle to its payment for the service.

Third Party Websites and Content

Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.suzif.com ) and disclaim all our liabilities arising out of any or all third party websites.

Privacy

Our Privacy Policy incorporated by reference in these Terms of Service, that we we don’t share any of the your information to any 3rd party companies or any other areas. All your provided to the website (www.suzif.com) information is safe and secured.

Exactness of the Product

The images all the products on the website are for illustration purposes only. Although we make every effort to display the final product accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your goods may differ slightly from those images. All weights and measurements of product are also approximate; however we do make our best effort to ensure they are as accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Pricing

We ensure that all details of prices appearing on the website are accurate, however may change from time to time. We cannot assure the price of the product as same every next time. If you cancel in any case and you have already paid for the goods, you will receive a full refund. Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item is excluding VAT (or similar sales tax) which will be added during the checkout process.

Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. You will be having different payment options (cash, card, online wallets etc.)

Delivery

You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Returns & Refund

If you change your mind about any items purchased you can return them to us. You can cancel the order within 5 min(before accepting the order) to get the full refund. However, 3% payment gateway charges will be deducted which is nothing from our end. If you cancel the order after 5 minutes and before 15 min, 30% of the total amount of your product will be refunded. If you cancel the order after 15 minutes, no refund is applicable.

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